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Privacy Policy

Last Updated: January 09, 2026

1. Introduction

This Privacy Policy explains how the Vital Procollagen website (“Website”), operated by Quantico Power (“we,” “us,” or “our”), collects, uses, and protects the personal information of visitors and customers (“you”).

We are committed to respecting your privacy and complying with applicable data protection regulations in the United States.

By using this Website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please stop using the Website immediately.

2. Who May Use the Website

  • Age Requirements: This Website is intended for users 18 and older. We do not knowingly collect data from children under 13 (COPPA compliance).
  • Geographic Scope: At this time, we only sell and ship within the United States. Any attempt to purchase from outside the U.S. may be canceled or refunded.

3. Information We Collect

Non-Personal Information

  • IP address, browser type, device information, pages viewed, and cookies used for functionality, analytics, and advertising/measurement.

Personal Information

  • Name, email, phone number, billing and shipping address.
  • Order history and customer support interactions.
  • Account and subscription information (e.g., subscription frequency and status).

Payment Data (Tokenization / Vaulting)

We use PCI-compliant payment providers and PCI-DSS Level 1 vaulting/tokenization services (such as Enigma Vault) to help process payments securely. Your raw card data is tokenized and stored securely off-site; we do not store full credit card numbers on our local servers.

Third-Party Tools (Our Technology Stack)

We use service providers to operate the Website and our business, including:

  • Hosting & Infrastructure: Kinsta
  • Website: WordPress + DIVI
  • Subscriptions: Woo Subscriptions
  • Funnels / CRM / Automation: FunnelKit (Plus) + FunnelKit Automations
  • Lead Capture: OptinMonster
  • Affiliate Tracking: Solid Affiliate
  • Payments: Enigma Vault (tokenization), Stripe, PayPal, Authorize.net
  • Email (Support/Transactional/Marketing): Zoho Mail and/or SendGrid
  • Analytics: Google Analytics
  • Advertising / Retargeting: Meta Pixel
  • Shipping Providers: USPS, UPS, FedEx
  • Messaging/SMS (if used): Providers that deliver SMS (e.g., Twilio or similar)

4. How We Use Your Information

We use your data for:

Processing and fulfilling orders (including subscriptions).
Customer support and order updates.
Managing access to your account and subscription settings.
Site improvements and performance monitoring.
Marketing and promotional messages (only if you have opted in).
Fraud detection, security, and compliance.

We do not sell your personal information for money.

However, when we use advertising/retargeting tools (such as pixels), certain online identifiers may be shared with advertising partners for measurement and retargeting. You can opt out of certain marketing communications at any time.

5. Your Rights

Depending on where you live in the U.S., you may have rights such as:

  • Access to the personal data we hold about you.
  • Correction of inaccurate data.
  • Deletion of your data upon request (subject to legal/operational retention needs).
  • Opt-out of sharing personal data for advertising (where applicable).

To exercise any rights, email us at privacy@vitalprocollagen.com.

6. Communications

  • Transactional Emails: Sent automatically for order confirmations, shipping updates, billing/subscription notices, and related notifications (cannot be disabled while you have active orders/subscriptions, except as allowed by law).Promotional Emails: Sent only with your consent.
  • You can unsubscribe at any time.
  • SMS Notifications / Marketing (if you opt in): If you opt in to SMS, messages may be sent for order updates and/or marketing depending on your selections. Reply STOP to unsubscribe. Msg & data rates may apply.

7. Cookies, Tracking, and Advertising

We use cookies, pixels, and similar technologies to:

  • Enable core site functionality (essential cookies)
  • Understand traffic and site performance (analytics, e.g., Google Analytics)
  • Measure ad performance and enable retargeting (advertising/measurement, e.g., Meta Pixel)
  • Attribute referrals and affiliate activity (affiliate tracking, e.g., Solid Affiliate)

Your Choices:

  • You can control cookies through your browser settings.
  • If available, you can use Website cookie preferences (where implemented).

8. Security and Data Retention

We use SSL encryption during transactions and work with PCI-compliant payment providers and security partners.

Data Retention:

  • Orders and account data: up to 7 years
  • Customer support tickets: up to 3 years
  • Marketing data: until you unsubscribe or request deletion

We may retain certain information longer where required by law, for accounting/tax purposes, fraud prevention, or to enforce agreements.

9. Embedded Content and User Content

Our Website may include embedded content such as YouTube or Vimeo videos, testimonials, or images. These external sites may collect data through cookies and other tracking technologies.

If you submit a testimonial or review, you grant us permission to display it publicly.

10. Updates to This Policy

This Privacy Policy may change over time. The date at the top of this page reflects the most recent update.

11. Contact Us

If you have questions about this Privacy Policy or need support regarding your data, please contact us:

Email Support: support@vitalprocollagen.com
Privacy Inquiries: privacy@vitalprocollagen.com
Mailing Address: 150 SE 2nd Ave Suite 404 Miami, FL 33131